Privacy Policy

At EZ Lehigh Acres Masonry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide to Us

When you contact us for a quote, schedule a consultation, or communicate with us through our website, you may provide us with personal information such as your name, email address, phone number, physical address, and details about your project needs. We collect this information to respond to your inquiries and provide our services.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use this information to improve our website, understand how visitors use our site, and enhance user experience.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for our services
• To schedule and manage service appointments
• To communicate with you about your projects, including updates and reminders
• To process payments and maintain billing records
• To improve our website, services, and customer experience
• To send you promotional materials and special offers, with your consent
• To comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information in the following circumstances:

• With service providers who help us operate our business, such as payment processors, scheduling software, and website hosting services
• With contractors or subcontractors who may assist with your project, when necessary
• With insurance companies if a claim arises related to our services
• When required by law or to respond to legal processes, such as court orders or subpoenas
• To protect our rights, property, or safety, or that of our customers and the public

Any third parties with whom we share your information are required to protect it and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes physical, electronic, and administrative safeguards designed to protect your data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we have about you
• You can request corrections to inaccurate or incomplete information
• You can request deletion of your personal information, subject to legal obligations
• You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email
• You can control cookies through your browser settings

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: